Privacy Policy

ADDISON AUTOMOTIVE SMS POLICY

Version 1.0 Effective Date: February 18, 2025

 Note: This Policy is for SMS Only

At Addison Automotive Service (“we”, “our”, “us”), value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS service. Please read it carefully to understand how we collect, use, and manage your phone numbers.

USE OF PHONE NUMBERS FOR SMS

Your phone numbers are ONLY used to provide you with personalized services, updates on your vehicle, and promotional offers. These text messages may relate to our services, discounts, or any updates related to your vehicle. We may also provide special discounts or offers through SMS messages. SMS messaging and data rates may apply. We do NOT sell/rent/or share your mobile opt/in data with 3rd parties for any marketing purposes. We ONLY use Addison Automotive Service to send all SMS communications to users who have opted in.

OPTING “IN” TO MESSAGES

Providing verbal consent to opt IN to receiving messages you will be informed and agreeing to receive SMS messages from Addison Automotive relate to our services, discounts, or any updates related to your vehicle. Message frequency may vary, standard message and data rates may apply, and they can opt-out at any time by replying STOP.

We collect your phone numbers only when you voluntarily provide them to us, for example, when scheduling an appointment, during transactions, inquiries, or when you sign up for our promotional messages. You can opt in to receive these SMS messages either by providing your phone number when dropping off your vehicle or when picking up your vehicle for service. Mobile opt-in data will NOT be sold, rented, or shared with third parties for marketing purposes

OPTING “OUT” OF MESSAGES

If at any time you wish to stop receiving marketing SMS from us, you can opt out by:

-Texting STOP to opt-out
-Texting UNSUBSCRIBE to opt-out
-Texting CANCEL to opt-out
-Texting QUIT to opt-out

Please note that the opt-out process may take up to 5 business days to become effective.
During this period, you may still receive some messages from us.

Assistance 

If at any time you are needing assistance: 

-Reply HELP for customer support

PRIVACY OF PHONE NUMBERS

Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to any 3rd parties.

ACCESS TO PROMOTIONS AND DISCOUNTS

You do not need to sign up for SMS Messages to receive information about current promotions. Current promotions can be found here: www.AddisonAutoRepairDFW.com.

CHANGES TO THIS POLICY

We may periodically update this policy. We will notify you about significant changes in the way we treat your information by placing a prominent notice on our site.
We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to contact us at (972)661-1300.