Have questions about our services? Below are our Auto Repair FAQs covering warranties, financing, towing, and appointments.
YES! At Addison Automotive, we proudly service all makes and models of vehicles, foreign and domestic. Whether you drive a dependable daily commuter, a luxury vehicle, a diesel truck, or a hybrid, our experienced technicians have the knowledge and advanced diagnostic equipment to handle it.
From routine maintenance like oil changes and brake service to complex engines, transmission, and electrical repairs, we are your one-stop, full-service automotive repair facility.
Our ASE-certified team stays up to date with the latest technology and repair procedures to ensure your vehicle receives dealership-level expertise, WITHOUT the dealership price tag.
No matter what you drive, you can trust Addison Automotive to keep it running safely and reliably.
Yes! We service European vehicles, including BMW, Mercedes-Benz, Audi, Volkswagen, Porsche, Land Rover, and more. Our experienced technicians have the advanced diagnostic equipment and technology needed to properly diagnose, service, and repair European vehicles.
Yes, every repair comes with a 12-month / 12,000-mile warranty.
We believe in clear, upfront communication. We’ll explain what your vehicle needs, why we’re recommending it, and provide an estimate before any repairs are performed. If anything changes or additional repairs are discovered, we’ll always contact you.
Yes! We offer flexible financing options through Affirm, Sunbit, and Klarna to help make unexpected repairs more manageable. Financing is subject to approval and terms may vary by provider. Ask our team for more information or assistance with applying.
Yes, we do. Addison Automotive is a certified ASE repair facility, and our experienced team works directly with most extended warranty providers. As long as your warranty allows you to choose a certified repair shop, we’re happy to complete the repairs and manage the claim from start to finish.
Please note that some warranties require you to return to the selling dealership for service. If you’re unsure, we’re happy to review your coverage and help you understand your options
Yes. If you need towing assistance, we work with Graham’s Wrecker Service, our trusted local towing partner. They are available 24 hours a day, 7 days a week to safely transport your vehicle directly to Addison Automotive.
For your convenience, Graham’s will bill our shop directly, and the towing charge will simply be added to your final invoice — making the process smooth and stress-free.
If you’re a current or future customer, we recommend saving their number now in case you ever need it: 972-416-6220.
Yes! We offer in-house manufacture vehicle programming, coding, and even ADAS calibrations for many makes and models. Our advanced diagnostic and programming equipment allows us to perform many specialized services right here at our shop that would traditionally require a trip to the dealership. Give us a call with your vehicle information and we’ll let you know how we can help.
Yes! We perform ADAS (Advanced Driver Assistance Systems) calibrations in-house. ADAS includes safety features such as lane departure warnings, adaptive cruise control, collision avoidance, automatic emergency braking, and parking assistance. These systems rely on cameras, radar, and sensors that may require precise calibration after certain repairs, alignments, windshield replacements, or suspension work. Proper calibration helps ensure these safety systems operate as designed.
Most diagnostic evaluations take approximately 1–2 business days. Some issues can be identified sooner, while more complex concerns may require additional testing and time. Because every vehicle and concern is different, we cannot guarantee same-day diagnosis. We’ll keep you updated and contact you as soon as we have answers and recommendations.
Absolutely! Advanced diagnostics are one of our specialties. Our experienced technicians use professional-grade diagnostic equipment, in-house programming capabilities, and hands-on testing to get to the root of complex vehicle issues. While no diagnostic outcome can be guaranteed, we’re happy to take a fresh look and work to identify the cause of the problem—not just replace parts based on a guess.
Repair times vary depending on the type of repair, parts availability, and what we find once work begins. We’ll provide an estimated completion time and keep you updated throughout the process. Because unexpected issues can arise, completion times are estimates and may change. We’ll always contact you as soon as your vehicle is completed and ready for pickup.
Appointments are recommended for faster service, but they are not required. As a full-service automotive repair shop, we welcome walk-ins for drop off’s and offer a 24/7 vehicle drop-off so you can leave your car with us whenever it’s convenient day or night.
Yes! We offer a convenient after-hours drop-off option. Simply Park your vehicle in our front lot, fill out one of the envelopes provided at the drop box next to our front door, place your keys inside, and securely drop the envelope into the box. Our team will contact you the next business day.
We do not install customer-supplied parts. To ensure the quality of our repairs and provide proper warranty coverage, all parts must be sourced through Addison Automotive. This allows us to verify that the correct, quality parts are being installed and stand behind the work we perform.